Effective Date: 30th July 2026

1. Introduction

Gwinn’s Siding & Window Co (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of everyone who visits or uses our website at https://www.gwinnssiding.net/ (the “Site”). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data.

By using the Site or submitting any form that includes your contact information or phone number, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or submit your information.

2. Information We Collect

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Mailing or business address
• Communications you send through our contact forms or customer support channels
• Website usage information, including browser type, IP address, device information, pages visited, and cookies
• SMS consent records, including your opt-in consent, the date and time consent was provided, and the method through which consent was obtained

3. How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested services
• Schedule appointments and provide customer support
• Send appointment reminders, service updates, and other transactional communications
• Send promotional messages only if you have separately opted in to receive marketing communications
• Improve our website and services
• Protect our website against fraud or unauthorized activity
• Comply with applicable legal and regulatory requirements

4. SMS and Mobile Messaging

We operate an SMS messaging program to communicate with customers who have provided their prior express consent to receive text messages.

4.1 SMS Consent

By providing your mobile phone number and selecting the appropriate SMS consent checkbox on our website, you agree to receive SMS messages from Gwinn’s Siding & Window Co.

Consent to receive SMS messages is voluntary and is not a condition of purchasing any products or services.

4.2 Types of Messages

Depending on your preferences, you may receive:

• Appointment reminders
• Appointment confirmations
• Service updates
• Follow-up communications
• Account notifications
• Promotional offers and announcements (only if you have separately opted in)

Message frequency varies depending on your interactions with our business.

4.3 No Sharing of SMS Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with trusted service providers that assist us in delivering the services you have requested, such as customer support or SMS delivery providers, solely for the purpose of providing those services. Text messaging originator opt-in data, consent, and mobile phone numbers will not be sold, rented, shared, or disclosed to any third parties or affiliates for marketing or promotional purposes.

4.4 Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive one confirmation message and will no longer receive SMS communications unless you opt in again.

You may also contact us directly to request removal from our messaging program.

4.5 Help

For assistance, reply HELP to any SMS message or contact us using the information provided below.

4.6 Message and Data Rates

Message and data rates may apply depending on your wireless carrier and service plan. Message frequency varies.

4.7 Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. SMS consent records are retained as required by applicable laws and carrier requirements.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information, subject to legal requirements
• Withdraw consent at any time, including SMS consent
• Submit a complaint to the appropriate regulatory authority

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance website functionality.

You can manage or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated Effective Date. Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Gwinn’s Siding & Window Co

1351 Asheville Hwy

Spartanburg, SC 29303

Phone: (800) 261-5523 or (864) 682-3824

Email: rodger_butler@yahoo.com